api/v1/handlers/ticket/create.py
2024-02-07 14:54:36 +01:00

99 lines
3.5 KiB
Python

import sys
import os
# I hate python imports
current = os.path.dirname(os.path.realpath(__file__))
parent = os.path.dirname(current)
sys.path.append(parent)
import tornado
from ioutils.protected import ProtectedHandler
from piracyshield_service.ticket.create import TicketCreateService
from piracyshield_data_model.account.role.model import AccountRoleModel
from piracyshield_component.exception import ApplicationException
class CreateTicketHandler(ProtectedHandler):
"""
Handles the creation of a new ticket.
"""
required_fields = [
'forensic_evidence'
]
optional_fields = [
'dda_id',
'description',
'fqdn',
'ipv4',
'ipv6',
'assigned_to'
]
async def post(self):
"""
Handles the ticket creation.
"""
if self.initialize_account() == False:
return
if self.handle_post(self.required_fields, self.optional_fields) == False:
return
try:
# verify permissions
self.permission_service.can_create_ticket()
ticket_create_service = TicketCreateService()
if self.account_data.get('role') == AccountRoleModel.INTERNAL.value:
ticket_id, revoke_time = await tornado.ioloop.IOLoop.current().run_in_executor(
None,
ticket_create_service.execute,
self.request_data.get('dda_id'),
self.request_data.get('forensic_evidence'),
self.request_data.get('fqdn') or [],
self.request_data.get('ipv4') or [],
self.request_data.get('ipv6') or [],
self.request_data.get('assigned_to') or [],
self.account_data.get('account_id'),
self.request_data.get('description') or None
)
self.success(
data = { 'ticket_id': ticket_id },
note = f'Ticket created. If this is a mistake, you have {revoke_time} seconds to remove it before it gets visible to the providers.'
)
elif self.account_data.get('role') == AccountRoleModel.REPORTER.value:
ticket_id, revoke_time = await tornado.ioloop.IOLoop.current().run_in_executor(
None,
ticket_create_service.execute,
self.request_data.get('dda_id'),
self.request_data.get('forensic_evidence'),
self.request_data.get('fqdn') or [],
self.request_data.get('ipv4') or [],
self.request_data.get('ipv6') or [],
self.request_data.get('assigned_to') or [], # TEMPORARY
#[], # currently, we do not allow any choice by the reporter to which provider will receive the ticket
self.account_data.get('account_id'),
self.request_data.get('description') or None
)
self.success(
data = { 'ticket_id': ticket_id },
note = f'Ticket created. If this is a mistake, you have {revoke_time} seconds to remove it before it gets visible to the providers.'
)
else:
self.error(status_code = 403, error_code = ErrorCode.PERMISSION_DENIED, message = ErrorMessage.PERMISSION_DENIED)
except ApplicationException as e:
self.error(status_code = 400, error_code = e.code, message = e.message)